Privacy Policy

Effective Date: January 1, 2025

At HighScore Resume, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our services.

Our platform complies with applicable privacy laws, including:

1. Third-Party Login Services

We use third-party login providers for authentication. You can log in to our platform using:

When you log in using these services, we receive basic profile information such as your name and email address. We do not have access to your login credentials.

Note: We do not provide email or password-based registration or login options.

2. Information We Collect

  • Personal Information: Name, email address, and profile data provided via third-party login services.
  • Resume Content: Resumes, job descriptions, and related documents uploaded to our platform.
  • Payment Data: Payment details are securely handled by Stripe. We do not store credit card information.
  • Usage Data: IP address, browser type, and activity on our website for performance analytics.

3. How We Use Your Information

We use your information to:

  • Provide AI-powered resume scoring and generation services.
  • Securely process payments via Stripe.
  • Improve our services and user experience.
  • Communicate updates, notifications, and support requests.

4. Third-Party Data Processing

We share data securely with trusted third-party providers:

We ensure all partners comply with global privacy standards like GDPR and CCPA.

5. Data Security

Your data is stored securely on servers provided by OVHcloud in Montreal, Canada. We use encryption (HTTPS, AES-256) to protect data during transmission and storage.

6. Your Privacy Rights

Depending on your location, you have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent for data processing.

To exercise these rights, contact us at: [email protected].

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. You may request data deletion at any time by contacting us at:[email protected].

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it. Parents or guardians can contact us at:[email protected].

9. Updates to This Policy

This Privacy Policy was last updated and is effective as of January 1, 2025. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you through email or platform notifications if the changes are significant. The last updated date will always be displayed at the top of this page.

10. Governing Law

This Privacy Policy is governed by the laws of British Columbia, Canada. Any disputes arising out of this policy shall be resolved under the jurisdiction of British Columbia courts.